At Silverback Cleaning, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Information We Collect

We may collect personal information such as your name, phone number, email address, and property address when you:

• Request a quote

• Book a service

• Contact us through our website or forms

We also collect non-personal information like website usage data through cookies to improve our site’s functionality.

2. How We Use Your Information

We use your information to:

• Provide and manage our cleaning services

• Send booking confirmations and service updates

• Respond to enquiries and customer service requests

• Improve our website and services

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your information with trusted third-party providers (e.g. payment processors) only as necessary to deliver our services. We require these providers to keep your information secure and confidential.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. Please contact us if you wish to update your details or have any concerns.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

By using our website or services, you agree to this Privacy Policy.

For questions or requests, please contact us at 0499 860 002.